Refund Policy

Overview

At The Lab, we are committed to providing exceptional value to our members. This refund policy outlines the terms and conditions under which refunds may be issued.

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee for new members. If you're not satisfied with our service within the first 30 days of your membership, you may request a full refund.

To request a refund, please contact our support team at support@chemists.gg with your membership details.

Refund Process

• Refund requests must be submitted within 30 days of purchase
• Refunds will be processed within 5-10 business days
• Refunds will be issued to the original payment method
• Access to The Lab will be terminated upon refund approval

Non-Refundable Items

The following items are non-refundable:

• Memberships older than 30 days
• Promotional or discounted memberships (unless otherwise stated)
• Third-party products or services purchased through our platform

Contact Us

If you have any questions about our refund policy, please contact us at support@chemists.gg